DXC Technology: A Comprehensive Overview

DXC Technology

 

DXC technology being a huge multinational information technology (IT) services and consultants company, provides help to the companies to revamp its business operations, to adopt the digital world and to unlock the best in its business operations.

DXC Technology as a headquarter corporation is located in Ashburn, Virginia, USA and the core business include the information technology solutions, such as cloud computing, analytics and cybersecurity, application development and enterprise management.

Being happened by the merger of Computer Sciences Corporation (CSC) and Enterprise Services unit of Hewlett Packard Enterprise (HPE) in 2017 has changed DXC to one of the most noticeable IT services provider in the system with thousands of customers in 70+ countries.

DXC mission statement is to bring excellence in to the minds of our customers and colleagues in the attempt to bring some value to our shareholders.

It is enthusiastic in assisting the organisations to proceed with the digital transformation process incorporating the new technology in the business processes.

Check: https://dxc.com

 

 

History and Formation of DXC Technology

 

Origins

Hewlett Packard enterprise (HPE) On April 3, 2017, this entity and Computer Services Corporation (CSC) have been merged to DXC Technology and disposed Enterprise Services business of the latter corporation. The two firms had been set and more than 40 years older in the services.

Computer Sciences Corporation or CSC is one of the founding companies of Roy Nutt, and Fletcher Jones in the year 1959 in Los Angeles California. CSC is one of the oldest organisations of IT services and it started with the tools to help in doing the programming and then proceed to the consultancy until the outsourcing and system integrations.

The Hewlett-packard enterprise services was a business under the name of Electronic Data Systems (EDS) created in 1962 by Ross perot and now owned by Hewlett-packard (obtained in 2008. The first one was came in Business process outsourcing as well as the titanic IT management like EDS.

The merging of the two giants came as a surprise considering the fact that DXC Technology appears to be one of the most profitable IT services corporation in the world in terms of revenue which was estimated at over 25 billion at the time of the merger.

Check: https://www.linkedin.com/company/dxctechnology

 

 

Corporate Overview

 

Hall & International Headquarter.

Ashburn, Virginia (USA) is the head office for the DXC Technology. It has its headquarters in more than 70 countries employing over 130, 000 individuals which are, scattered all over. It is working in Europe, Asiapacific and North America besides Latin America. Its distribution structure is Worldwide wherein DXC will contact consumers under the government and manufacturing under the Healthcare and the banking segment.

Leadership

Mike Salvino is one of the leaders who have worked at DXC Technology during the last several years as a President and Chief Executive officer. This is what DXC has been laboring since with his leadership on financial ordination tenant contentment and the performance perfection after a two year period of reorganization.

Marketing, technology secure and service delivery, finance and human resource are also subject to the control of the executive leaders. The aspect of the leadership the influence is based on is the culture of customer relations in the innovation strategy of DXC.

Check: https://en.wikipedia.org/wiki/DXC_Technology

 

 

Vision, Key values and Mission.

 

It sees itself as the most reliable, trusted and safe company in the global world with respect to it’s IT service; a company capable to provide innovative solutions to its clients but at the same time capable of existing in the digital world.

Mission Statement:

To perform excellent services to our clients, to our common employees and be a value for our shareholders.

Core Values:

Bring the best – It means that you are providing good service and this is what will translate to the winning of the customers.

Do right – do straight forward, be fair and be fair to them all.

The People Care -Respect Diversity and Inclusion Empowerment of the employees.

Teamwork and Innovation –Working on teams with the aim of being creative.

Focus on Customers- delighted customer and customer loyalty pegged on the premise of a measurable result.

 

 

Business Segmentation Services.

 

DXC Technology is going to consist of two business units;

Global Business Service or GBS.

This department will give the customer the offer of digital transformation and modernization of the technology. It includes:

Analytics and Engineering: In the first two year operations, sells performance offer and novelty offer, which is based on the data analytics, artificial intelligence (AI) and software engineering.

Offers: Enterprise application services Applications: Enterprise application service via offering ERP overhaul, SAP, oracle, Microsoft and custom computerized integration of software.

Business Process Services (BPS): automatises the business processes, offers the AI and business process optimization so that the work efficiency might be enhanced.

 

 

International infrastructure services (GIS).

 

The GIS is also service oriented with the upgrades and maintenance of the IT infrastructure the clients and therefore makes it scaled and reliable. It includes:

Cloud and Security Multi cloud Migration and Hybrid Migration and achieving Cyber security and compliance.

IT outsourcing (ITO): Networks Data Centres & end User Computing.

Modern Workplace: Digital workplace is a business sector that has been designed using digital work place tools, the aspects of the implements are put in practice to enhance the efficiency of the employees in collaborating and automating the processes.

Key Industries Served

DXC Technology offers customer specific solutions to majority of the industries covered under the company in the manufacturing of its services to cater to the demand of a particular market.

 

 

Financial service/ Banking.

 

This is second process can be streamlined by DXC to enhance the old system of banks to update the system to be more secure and moving to cloud based services. The possible solutions are regulatory compliance, and digital payment, fraud detection.

Health Care and Life Sciences.

The advertisements are the result of the Hospitals and Insurance companies IT solutions and pharmaceutical firms IT solutions. The electronic health records (EHR), patient data analytics and the tele healthcare solutions are some of the services.

Manufacturing

DXC helps in intelligent production, IoT, supply chain, and predictive maintenance of industrial workflow.

Public Government and Sector.

DXC provides digital government, data management, and security to the world government organizations.

Insurance

Having a background of operation within the insurance industry, DXC offers policy administration solutions, claims management solutions, as well as analytics-based solutions.

Travel, Transportation and Hospitality.

The company offers services to airlines, logistics and hotel chains regarding the reservation systems, predictive analytics, optimization of the customer experience.

Retail and Consumer Goods

DXC helps retailers get more efficiency in their supply chain, customer analytics, and digital commerce solutions in the omnichannel.

Digital Change and Innovation.

DXC Technology is on the forefront of transformation efforts in the world towards digital transformation. The company deploys a combination of conventional IT and new digital strengths to help its customers to move successfully to the current platforms.

Cloud Transformation

DXC provides safe, scalable and affordable cloud migration solutions in association with big cloud players, such as Microsoft Azure, Amazon Web Services (AWS), and Google Cloud. Its Cloud Righttm strategy will ensure optimal cloud strategy and implementation.

 

 

Machine Learning and Artificial Intelligence.

 

Some of the areas where the company applies AI and ML are automation, predictive maintenance, fraud detection, and enhancing the customer experience.

The analytics based on AI helps the clients make the data-driven decision.

Cybersecurity

DXC owns state-of-art Security Operations Centers (SOCs) distributed around the world, that provide 24/7 threat detection, assessment of risks and management of incidents. Its security framework helps organizations to be up to date with the regulatory requirements.

Internet of Things (IoT)

The DXC IoT solutions are integrated with sensors, analytics, and connectivity to help industries, and the manufacturing and logistics segment of the industry streamline its performance and reduce downtime.

Blockchain

DXC views blockchain as a form of secure transactions, supply chain oversight, and digital identity management, which will enable business to attain transparency and earn trust in their business activities.

Data Analytics

DXC provides big data services to organisations via its analytics and engineering unit which helps an enterprise to use both structured and unstructured data to derive useful insights.

Partnerships and Alliances

DXC has strategic partners with other technology giants in the world to expand its services. Key alliances include:

Dynamics 365 and Microsoft Azure.
Amazon Web Services (AWS)
Google Cloud Platform
ServiceNow
SAP
Oracle
Dell Technologies
VMware

These partnerships will assist DXC to offer holistic and advanced solutions to satisfy the customers.

 

 

Corporate Social Responsibility (CSR).

 

DXC Technology is confident in the ethical business practices, sustainability and community involvement. Its CSR initiatives focus on:

Environmental Sustainability: Green IT will minimize the carbon emissions, energy and e-wastes.
Diversity and Inclusion: Improving gender representation and multicultural collaboration among the employees.
Employee Well-being: Work and mental health flexibility, learning opportunities.
Community Engagement: Preferring the community education, digital literacy, and social welfare programs.
Financial Performance

When it was started in 2017, DXC Technology had a revenue of over 25 billion dollars. However, the next few years were characterized by some challenges to the company due to re-organization, divestitures, and market dynamics. The current management of DXC has done much to stabilize the revenue, raise the margins and regain investor confidence under the leadership of Mike Salvino.

Revenue Overview
2021: Approx. $17.7 billion
2022: Approx. $16.3 billion
2023: Approx. $14.4 billion
2024 (estimated): Near $13 billion

DXC has been found to be more concentrated towards the more profitable, digital services and strategic growth areas, which has resulted in a slight decline in revenues due to divestitures and portfolio optimization.

 

 

Profitability

 

This is due to the cost reduction, operation optimization and non-core business liquidation efforts that have led to a rise in operating margins and more stable cash flow base at DXC.

Stock Market Performance

DXC is publicly traded in the New York Stock Exchange (NYSE) under a stock ticker of DXC. The business is continuing to attract the investors in the digital transformation and the IT modernization markets.

Competitors

DXC Technology has competitors in the world in terms of IT service providers and consulting firms. Major competitors include:

Accenture
IBM Consulting
Cognizant Technology Solutions.
Tata consultancy services (TCS).
Infosys
HCL Technologies
Capgemini
Wipro
Tech Mahindra
NTT Data

However, DXC has the ability to shine amidst the stiff competition by having a long history of modernising infrastructures, hybrid cloud, and mass digital transformation.

 

 

The Strategy and Strategy Response.

 

DXC and most other global IT firms are facing issues such as:

Retention of Talent: Vigorous competition among professional IT talent.
Economic Uncertainty: The dynamic economic environments in the world that affect client spending.
Legacy Systems: The department has to do with the migration of old IT infrastructure to new infrastructure.
Competition in the market: Engineering that is continuously innovative to stay in the digital transformation frontline.

DXC has been in a position to cope with such challenges through adopting measures such as:

Improving the connection with the client through the improved quality of delivery.
Investing in the development of the skills of the employees.
Building more relations with cloud and technology providers.
Streamlining internal operations and making them cheaper.
Differentiation of the digital products and customer satisfaction indicators.
Recent Developments
DXC Modernization Process: DXC has been in the process of modernizing its internal operations, automating and implementing AI to enhance efficiency.
Strategic Partnerships: The company improved its relationship with Microsoft and AWS to expand its cloud and AI services.
Workforce transformation: DXC had implemented global workforce efforts to increase employee engagement and retention.
Divestitures: The company sold non-core businesses to have strategic growth areas such as cloud and analytics.
Sustainability Goals: DXC has the aim of achieving net-zero emissions and the expansion of its green IT initiatives.

Corporate Culture and Workforce.

DXC Technology believes in the culture of People First that is directed to employee engagement, diversity, and development. The company promotes:

Remote and Hybrid Work Flexible Work Models.
Current Research through upskilling and certification.
Team Leadership that embraces diversity.
Recognition Programs that reward the performance of the employees.

The DXC employees are highly qualified software engineers, data scientists, cybersecurity specialists, experts in cloud architecture, and consultants.

 

 

Future Outlook

 

DXC Technology has a promising future because the firm continues to adapt to the digital world. The key expansion plans of the company are:

Digital Transformation Leadership: Becoming one of the most popular business partners to enterprises that adopt cloud, artificial intelligence, and analytics.
Green IT and sustainability: The investment into green technologies.
Customer-Centric Model: This will enhance the relationship with the clients over the long-term and the number of services that are handled.
Expansion of AI and Automation: Utilizing artificial intelligence, IT operations can be automated to be more productive.
Strategic Acquisitions: Niche acquisitions to increase the mastery of new technology.

With the world still in the pursuit of modernization, cybersecurity and information-based change, DXC will remain an invaluable participant in the IT services sector.

Conclusion

DXC Technology is one of the stakeholders of the digital transformation environment. Due to the merger of two industry giants CSC and the Enterprise Services of HPE, it has received a global presence and a service portfolio that is diversified to help businesses to become contemporary and compete favorably in the digital world. DXC has managed to change consistently amidst the issues of competition in the market, pressure to restructure, and its orientation has been on innovation, cloud transformation, and customer excellence.


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